Welcome to addYsium! We’re thrilled you’ve chosen us for your dog-loving apparel needs. Here’s everything you need to know about our shipping process to ensure your order arrives swiftly and smoothly.

Shipping Rates and Options

1. Standard Shipping

• Delivery Time: 5-7 business days
• Cost: Calculated based on your location, we offer economy and standard shipping however economy shipping is free for orders over $40!

We currently ship to addresses within the United States. For international shipping inquiries, please contact our customer service team.

Processing Time

Orders are typically processed within 1-2 business days. During peak seasons or promotional periods, processing times may be slightly longer. You’ll receive a confirmation email with tracking information as soon as your order has shipped.

Order Tracking

Once your order has been shipped, you’ll receive an email with a tracking number. You can use this number to track your package through the carrier’s tracking system. If you encounter any issues with tracking, feel free to reach out to our customer service team for assistance.

Shipping Address

Please ensure that your shipping address is correct and complete when placing your order. We are not responsible for delays or issues caused by incorrect or incomplete addresses. If you need to make changes to your address, contact us immediately after placing your order.

Lost or Damaged Packages

While we make every effort to ensure your order arrives in perfect condition, sometimes things can go awry. If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We’ll work with you to resolve the issue and get you a replacement or refund if necessary.

Delivery Issues

If you experience any delivery issues or if your package is delayed beyond the expected delivery time, please contact the carrier directly first. For further assistance, our customer service team is here to help and can provide support in resolving any shipping problems.

Holiday Shipping

During busy holiday seasons, please allow additional time for processing and delivery. We recommend placing your orders early to ensure they arrive on time.

Contact Us

If you have any questions or need further assistance regarding shipping, don’t hesitate to reach out to our customer service team at addysium@gmail.com or 813-841-5752. We’re here to help!

Thank you for shopping at addYsium. We hope you love your new dog lover’s apparel as much as we loved creating it for you!

Woofs and wags,
The addYsium Team